This Privacy Policy explains how The DIY Wedding Planner (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or purchase from our website.

Who we are

Our website address is: www.thediyweddingplanner.shop

Information We Collect

We may collect the following information:

• Contact details: name, email address, billing address (if provided)
• Order details: products purchased, transaction details, payment status
• Technical data: IP address, browser type, device information, pages visited, and site interactions
• Customer communications: messages you send us via forms, email, or chat

How We Collect Information

We collect information when you:

• Make a purchase or attempt to purchase
• Create an account (if enabled)
• Subscribe to emails (if enabled)
• Contact us via forms or email
• Browse our website (via cookies and analytics tools)

How We Use Your Information

We use your information to:

• Process and deliver your digital products
• Send order confirmations and important updates
• Provide customer support
• Improve website performance and user experience
• Prevent fraud and keep our store secure
• Comply with legal and tax obligations

Payments

Payments are processed securely by third-party payment providers (e.g., PayMongo, credit/debit card networks such as Visa/Mastercard, or other providers you enable). We do not store full card details on our servers. Your payment details are handled according to the payment provider’s privacy and security policies.

Cookies & Analytics

We use cookies and similar technologies to:

• Enable site functionality (cart, checkout, login)
• Understand how visitors use the site (analytics)
• Remember preferences

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Who we share your data with

We may share information only when needed to operate our business, such as with:

• Payment processors
• Email service providers (if you use newsletters)
• Website hosting and security providers
• Analytics providers

We do not sell your personal information.

How long we retain your data

We keep personal data only as long as necessary for:

• Order processing and access delivery
• Record-keeping and legal compliance
• Resolving disputes and enforcing policies

Security

We take reasonable steps to protect your information using security measures such as SSL encryption, secure payment processing, and access controls. No method of transmission is 100% secure, but we work to protect your data.

Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request corrections
• Request deletion (where applicable)
• Opt out of marketing emails (via unsubscribe link)

Contact Us

For privacy questions or requests, contact us at:
Email: thediyweddingplanner02@gmail.com
Business name: The DIY Wedding Planner
Website: www.thediyweddingplanner.shop